Returns & Exchanges

At Rouleur, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return window for items in their original, unused condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Carefully place your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.

4

Drop Off and Track

Take your package to any authorized drop-off location and keep your tracking number handy while we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing